pole Home » Terms of Trade

Terms of Trade

MacLeonard Golf is a wholly owned subsidiary of; Allied Golf Ltd, registered in England #8712020, VAT #176186382 registered office is Units 3-5, 2 Hollywood Lane, Hollywood, B47 5PP, West Midlands. Tel 0121 474 2969 E-Mail; admin@alliedgolf.com

These terms and conditions refer to; Shipping, Warranty, Delivery, Return and Refund Policy, Privacy Policy.

Privacy Policy

The Data Protection Policy employed by Allied Golf Ltd has been developed as an extension of our commitment to combine a quality service with the highest level of integrity in dealing with our clients. The Policy guides how we collect store and use information about individuals and organisations. It will be continuously assessed against new technologies, business practices and the changing needs of everyone we deal with.
Our Data Protection Policy recognises two kinds of personal data that deserve different levels of protection: We collect Personally Identifiable Information and Sensitive Data only when there is a legitimate business need to do so. We need to collect and store your name, address, and other basic Personal Information, to provide you with the service you requested, as well as for billing purposes. We will not sell or share your personal information with any other person, organisations or company.
We will maintain appropriate safeguards to ensure the security, integrity and privacy of your Personally Identifiable Information.
We will continue to oversee implementation of and compliance with our policy and will adapt the Policy to reflect changes in technology and the expectations of everyone we deal with to ensure that we are following our stated policy. This Data Protection Policy has been developed out of respect for the privacy preferences and choices of our customers. We have established procedures to ensure that every reasonable effort is made to address your concerns. If you have any questions or comments on our web-site and its data protection policy please contact :- admin@alliedgolf.com
Links to other sites
MacLeonard’s have no control over or responsibility for the privacy policies of web-sites or organisations to which this web-site provides links. The provision of such links or references to third parties does not imply any endorsement by Allied Golf of those third parties, nor does it imply any association or affiliation with their owners or operators.


All sales on this site are priced in UK £ Sterling only.


Shipping charges will either be displayed at point of sale or at checkout. Please note; we do not profit from shipping, we only charge you the cost to ourselves, which may include packaging and certain customs requirements.

UK Shipping
UK shipping orders over £40 value are normally sent by Interlink Express. We have a fixed shipping charge for any weight from 1k to 10kilo, in a single parcel. Small parcels containing a club head or grips etc, below a value of £40 may be shipped by Royal Mail recorded delivery.

International Shipping
Items shipped by DPD to EEC countries that we deal with, are charged a flat rate which will be shown at checkout. DPD will normally deliver within 5/7 days. If goods are shipped to countries outside of the EEC, the buyer is responsible for all taxes, import duties, or sales taxes that may be imposed by the country in question. Please check with your appropriate tax authority/customs as to what your commitments are before purchase, we cannot be held responsible for such payments.
If you are unsure about what you will pay for shipping, please e-mail admin@macleonard.co.uk for confirmation of charge.

Our warranty to you for products that we sell is generally one year (unless otherwise stated) and lifetime warranty for our personal workmanship to the original purchaser. For goods delivered to a UK address, we will cover our own return shipping costs, however for international destinations the customer will be responsible for all shipping costs.
Equipment supplied for Long Drive competition does not carry the same warranty because of the extreme nature of the sport.

Delivery, Return and Refund Policy:
1.We will always attempt to ship your goods as soon as possible, stock items will be packed and posted within 2 working days of cleared funds. Custom built Clubs made to order will vary from 2 to 4 days build time, followed by the usual delivery service. It is the customer’s responsibility to provide their correct postal address and post code, any goods returned to us because of incorrect address given will result in the purchaser being liable for the cost of re-shipping.
2.You have the right to cancel your order for goods within seven days of your purchase, or receipt of the goods (whichever is the longer) Before returning any merchandise, a return authorisation number (RAN) must be obtained from us. Merchandise must be returned within 5 days of authorisation date, and defective items must be clearly marked as to the nature of the defect. We reserve the right to refuse returns for reasons not abiding by this return policy.
3.Goods that we approve for return and credit, must be unused and in original packaging. If goods have been used and are not faulty, in either workmanship or material, then returns are not generally accepted. Because of their individuality, Custom built built golf clubs cannot be returned for refund unless they are faulty.
4.Defective merchandise will be accepted for repair and/or replacement passed the 28 day return period and within it’s 12month warranty period from its original purchase date, if the item is no longer available from us or manufacturer a credit maybe offered. Merchandise will not be replaced/repaired if user abuse or poor fitting is evident. Damage caused to the crown and around the hosel area of woods is normally associated with abuse, and as such is not covered by warranty. Refunds will not be given if an item can be replaced within it’s 12 month warranty period by us or manufacturer.
5. Delivery Discrepancies: if a delivery is received short or damaged from the carrier, we must file the claim with the carrier on your behalf ASAP, or credit cannot be given, we must be notified within 3 business days. Do not discard of original delivery packing, as the carrier may need to inspect it.
6. If your order received is incorrect, please inform us within 5 days of receipt, otherwise we will not be obliged to rectify the problem.

If you have any grievance or would like to make suggestions with regards to any part of our web-site, please contact us directly; admin@macleonard.co.uk

We reserve the right to change these terms and conditions at any time, it is your responsibility to read the terms that are current at the time of purchase.

Join Our Mailing List
Join Our Mailing List

    No Thanks